Frequently Asked Questions

Shipping Questions

General shipping info for famwalls orders in the US.

Shipping times depend on the product type.
You'll find the estimated delivery time on each product page, just below the description.
All orders are shipped from our US facility, and you’ll receive a tracking number once your order is on its way.

Shipping within the contiguous United States (48 states) is free.
For orders to Alaska, we charge a flat shipping rate of $9.95.

We currently ship to all US states, excluding Hawaii.

Order & Payment

All information about placing and paying for your famwalls order.

We accept the following payment options:

- Payment by credit card

- Payment via Paypal

- Payment via Amazon Pay

- Payment by direct bank transfer

- Payment by invoice with Klarna

- Payment via Google Pay

- Payment via Apple Pay

- Payment via iDEAL

- Payment via EPS

- Payment via Bankcontact

You can find further details about payment here .

Yes, we offer matching premium wooden frames and magnetic poster hangers. Available in black, white, or natural wood tones.

Since each product is custom-made just for you, we’re unable to make changes after your order has been placed. Please double-check all information before checkout.

Yes, once your payment is completed, you’ll receive an order confirmation by email.

Returns & Exchanges

Information about returning items at famwalls

If your order arrives damaged, we will usually send you a free replacement product. In such a case, please contact info@famwalls.com

You have the right to cancel up to 14 days after receiving your goods. Please note that personalized items are excluded.

You can find more information about your right of withdrawal and a sample withdrawal form here .

Questions about collaborations

Questions about collaborations and our Famwalls partner program.

Yes. If you are interested in working with us, then just stop by here and apply for the opportunity to work with us as a brand ambassador/influencer.